Returns & Exchanges
At Wraith Esports, we want to ensure your gaming setup is perfect. If you are not completely satisfied with your hardware purchase, you can return your items within 14 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and submit a formal request.
Prepare the Package
Securely pack the electronics in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship to Hardware Lab
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the condition of the device, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing